THE DETAILS
office hours
All showings and consultations are by appointment only. We do not accept walk-ins.
MONDAY: 9:00 AM - 5:00 pm
wednesday: 9:00AM - 5:00 pm
Thursday: 9:00 AM - 5:00 pm
Friday: 9:00 AM- 3:00 pm
TUESDAY: CLOSED
Saturday: Closed
Sunday: Closed
Stoughton, massachusetts.
located in:
Booking with dez
All orders will have a 5 day courtesy hold starting from the date the proposal was sent. If after the 5 days the deposit has not been submitted the items will be released from the order. *Please note all orders are only reserved once a deposit has been placed.
five day hold
A non-refundable 50% deposit is required within 5 days of receiving your proposal. Deposits are non-refundable, and will be applied to your remaining balance. For cancellations and refunds, please contact us directly.
All consultations and viewings are done by appointment only. We do not allow Walk-Ins. We encourage you to schedule an appointment to view our inventory and discuss your event needs with a member of our team. To schedule an appointment, please contact us.
DEPOSITS
appointments
INVENTORY + WISHLIST
All of our inventory can be found on our website here! You can also view it at dezcollective.rwelephant.com Creating a wishlist is the most effective and efficient way to get a quote! See the instructions to do so below.
CHOOSE ITEMS YOU LIKE AND ADD THEM TO YOUR WISHLIST
VIEW WISHLIST & ADJUST THE ITEM QUANTITIES
CLICK SUBMIT AND ENTER YOUR INFORMATION WHEN PROMPTED
CHOOSE ITEMS YOU LIKE AND ADD THEM TO YOUR WISHLIST
VIEW WISHLIST & ADJUST THE ITEM QUANTITIES
CLICK SUBMIT AND ENTER YOUR INFORMATION WHEN PROMPTED
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**Please allow up to 48 hours for a response.**
DELIVERY + MORE
Any orders that do not meet our required minimum may be eligible for pick-up. If so, you will be given a will-call time to pick up your order. Please speak with our sales associate in order to guide you on the proper vehicle to pick-up your order with.
**Please note some items are not eligible for pick-up. Please speak with our sales event team to clarify eligible pick-up items.**
will call + pickups
Delivery service fees begin at $250 or 20% of your order total. A 4- hour delivery window is required for all deliveries. Additional delivery fees may apply if the following is needed:
• Business Off-Hours
• Definite delivery time
**All fees are based on delivery distance and are subject to change. To receive an exact quote, please contact us.**
delivery + fees
Damage fees vary depending on the type of damage. If the item is broken and needs to be replaced, a full replacement fee will be charged. Typically that is 4x the rental rate. If an item is stained or torn, there will be a cleaning and repair fee.
**All fees vary depending on the type of stain, tear, and item. For any questions regarding damages, please contact us.**
DAMAGES:
